Johns Hopkins University is actively monitoring the COVID-19 pandemic, with particular focus on the health and well-being of the university community, as well as on the continuity of university operations. The Hub’s COVID-19 information page is updated daily, and all members of the JHU community are advised to check back regularly for new information.

This page will be updated to reflect the latest information on Sheridan Libraries services.

Media Contact

Heather Stalfort
Director of Communications
Sheridan Libraries & University Museums
443-794-9164
hestalfort@jhu.edu

Last updated June 17, 7:00am

Online Services for Teaching, Learning, and Research

View the guide to online library services

  • Students who need help with research papers may contact asklib@jhu.edu to reach a librarian.
  • Visit Keep Teaching @ JHU for faculty resources on teaching courses online.
  • Faculty with specific questions about their course materials should contact reserves@jhu.edu.

Book Pickup Service

Beginning Monday, June 29, Milton S. Eisenhower Library is pleased to offer a book pickup service for Johns Hopkins students, faculty, and staff. This is a contact-free way to pick up checked out books, DVDs, and other material. Please note that turnaround time for this service may take longer than usual.

Only books owned by the Johns Hopkins Libraries are available for this service, as getting physical books through Borrow Direct and interlibrary loan remain suspended until further notice. Please send any questions or feedback to circmail@jhu.edu.

Available pickup hours for Milton S. Eisenhower Library

3400 N. Charles Street, Beach-side entrance
Monday, Wednesday, and Friday 9 am – 2 pm

To request books

  1. Log in to Catalyst using your JHED.
  2. Search for the title in the catalog.
  3. Select the “Request for Pickup” button.
  4. Choose the location where you want to pick up your books.
    Johns Hopkins affiliates may pick up books at the MSE Library (Homewood), the Welch Medical Library (East Baltimore), or Mason Library at SAIS (DC). Only Applied Physics Laboratory (APL) staff may pick up books at APL.

To pick up books from MSE Library

  • You will receive an email notification when your books are ready for pick up.
  • Books may be picked up 9am–2pm Mondays, Wednesdays, and Fridays from the Library’s east entrance on the Beach at 3400 N. Charles Street.
  • Enter the Library through the door marked “Entrance.” Locate the bag with your name on a book truck parked in the vestibule. Leave through the door marked “Exit.”
  • All JHU students, staff, and faculty must adhere to Library staff directions, maintain at least 6 feet of social distance, and wear a mask

Sanitation

The Milton S. Eisenhower Library is following best practices provided by the Center for Disease Control (CDC) and Johns Hopkins University by quarantining all incoming materials for 24 hours.

Book Returns

At MSE Library

Monday, Wednesday, Friday from 9am-2pm, Beach-side entrance

All books and materials should be returned to the contact-free bins available at the east entrance on the Beach at 3400 N. Charles Street. Bins are located between the outer and inner vestibule doors of the library.

Enter through one door (which will be marked with appropriate sign), deposit books in the bin, and exit through another door. If opting to return books in this manner, students must respect social distancing from others, wear a facial covering, and follow all directions on posted signage or from library staff at the Library.

Book Returns in the Residence Halls

Book return bins are available in the Residence halls at the Wolman lobby, AMR II Jay lounge, and near the security desk in Charles Commons on the 2nd floor until Friday, June, 19 The library plans to resume collecting book return in these locations in the fall.

If you are graduating and you have 10 or fewer books to return

We can send you a pre-paid digital UPS shipping label by email. You will be responsible for printing the label, packing the books, and dropping them off at a UPS site. Please do not send book donations through this program. Eligible items include: BorrowDirect, Interlibrary Loan, and JH Libraries books.

What if I still need the books?

If you remain enrolled and still need the items, you can keep them with you. If you are graduating, or no longer need the books, then we hope these options to return books are helpful for you. For questions, please contact the MSEL Circulation team at circmail@jhu.edu.

Access

All Sheridan Libraries buildings are closed.

Requesting materials for Interlibrary Loan electronic articles continue to be fulfilled. Delays in borrowing may occur. Contact ill@jhu.edu with questions about requests.

Requesting materials from BorrowDirect libraries has been suspended. For questions, contact borrowdirect@jhu.edu.

Any questions about books or materials you have checked out can be directed to circmail@jhu.edu.

Events and programming

All in-person library events are suspended pending further notice in accordance with the university’s COVID-19 guidelines. Please check our calendar for virtual events and workshops.


Frequently Asked Questions

  • How do I return my locker key and retrieve the contents of my locker?

    Due dates on all locker keys have been extended, and you will be notified of the new due date when we reopen. You will be provided sufficient time to arrange the return of your key.

    If you are staying in the area, please hold onto your key until MSEL reopens. You may retrieve your locker contents at that time.

    If you are leaving the area, please mail your key to:

    Milton S. Eisenhower Library Attn: Service Desk
    Johns Hopkins University
    3400 North Charles St
    Baltimore MD 21218

    We will contact you to return your locker contents after we reopen.

    If you have additional questions about lockers, please email circmail@jhu.edu.

  • Will fines accrue for items I can't return right now?
    • All due dates have been extended
    • You will not be penalized or fined if you choose to not return items due to the current library closure
    • Transcripts or diplomas will not be blocked because of unreturned library items
    • Book recalls are still disabled until further notice
    • The Library remains closed until further notice

Additional FAQs relating to online services can be found on our Online Services for Teaching, Learning, and Research page.