Using the Library

Below is a collection of information and policies regarding specific library services. Also available are guides with specific information for Alumni, Faculty, Graduate Students, Undergraduate Students, & Visitors.

A/V Equipment

Small and large viewing rooms, which can accommodate up to 35 people, are available for groups using the AV equipment and/or materials. Scheduling these viewing rooms prior to anticipated usage is strongly recommended. Please call the Audiovisual Center at (410) 516-8353, or email avmail@jhu.edu to place a reservation.

Additional audio and video stations are available for single users and small groups of 3-5 people. The use of headphones is required.

Equipment is available for the use of 16mm film, slides, overhead projection, and VHS, UMATIC, laserdisc and DVD (including all international zones) video formats. A multimedia station is loaded with Chinese, Japanese and Korean electronic databases.

A text enlarger is available for use.

A/V Materials

Microfilm and microfiche can only be used in the Audiovisual Center. Paper copies can be made for 10 cents per page. Digital copies may be downloaded to disk and flash drive, or transmitted electronically at no charge.

Circulating Audiovisual materials including audiotapes, compact discs, DVD-ROMs, computer software, guidebooks, laserdiscs, records, slides, and videotapes are subject to the following guidelines:

  • Students - Maximum of 3 items / 7-day loan / 1 renewal
  • Faculty - Maximum of 10 items / 7-day loan / 1 renewal

AV reference and Reserves materials are subject to the following guidelines:

  • Students - Maximum of 1 item / 4-hour loan / 1 renewal
  • Faculty - 3-day loan / 1 renewal

Audiovisual Center materials are subject to a $3.00 per day/per item overdue fee.

Carrel Lockers

At the beginning of each semester, the academic departments send the Support Services Office a list of graduate students assigned to carrel lockers.

To obtain a key to the assigned locker a graduate student must go to the Support Services Office, located through the double doors at the north end of the A Level, Monday - Friday, 8:30 am - 4:00 pm. Students must pay $5 for the key. This fee will be refunded upon return of the key at the end of the semester or the academic year.

Circulation

Patrons use a JCard or JHU divisional library card for access and borrowing.

The basic loan period is six weeks.

The loan period for full-time graduate students in the Homewood schools is four months.

The loan period for all faculty and senior staff is fixed to June 30th.

There is a guaranteed loan period of 10 days for recalled materials.

Borrowing privileges are blocked when a recalled item becomes 5 days overdue.

Patron Confidentiality

The Sheridan Libraries recognize the confidentiality of information sought or received, and resources consulted, borrowed, or acquired by a library user. These materials may include database search records, circulation records, interlibrary loan records and other personally identifiable uses of library materials, facilities, programs or services, such as reference interviews. Accordingly, the Sheridan Libraries will not disclose such information except as required by applicable law.

Please note that the Libraries may be obligated to release such information to federal law enforcement agents in response to a search warrant or subpoena issued in accordance with the Foreign Intelligence Surveillance Act, 50 U.S.C. 1861, as amended by the USA PATRIOT Act (Public Law 107-56). Subpoenas served pursuant to this law may require the Sheridan Libraries to produce information about a library patron to law enforcement authorities without notifying the patron it has done so.

Fines & Fees

Book fine: $0.25 per day
Recalled book fine: $0.50 per day
McNaughton book or locker key: $1.00 per day
Audiovisual center material, McNaughton DVD, or GPS kits: $3.00 per day
Reserves book, Reserves A/V material or Laptop locks: $1.00 per hour
Maximum overdue fine: $25 per item
Standard replacement fee: $100 per item

Eisenhower Express

Eisenhower Express is a service that retrieves and delivers books and articles for faculty, senior staff, graduate students, and the disabled affiliated with the Homewood Schools. It only delivers circulating materials owned by the Eisenhower Library. Audiovisual, special collections, or materials on reserve are not eligible for Express processing.

Patron Eligibility

You may request materials via Express if you are one of the following:

  • Faculty teaching in departments within the Zanvyl Krieger School of Arts and Sciences, the G.W.C. Whiting School of Engineering, or the School of Professional Studies in Business & Education. This includes faculty teaching on-line classes within these departments.
  • Graduate students currently enrolled in departments within the Zanvyl Krieger School of Arts and Sciences, the G.W.C. Whiting School of Engineering, or the School of Professional Studies in Business and Education. This includes graduate students enrolled in on-line classes within these departments.
  • Senior staff located on the Homewood Campus
  • Persons with disabilities: All Homewood-based students, faculty and staff with disabilities may use Express. Please contact the Express coordinator for details.

Requesting Materials

Express requests may be placed 24 hours a day, 7 days a week. Requests received after 2pm Monday through Friday or on weekends and holidays will not be processed until the next business day. Express policy limits reproduction to a maximum of 60 pages per article or book section as long as this does not exceed fair use copyright considerations (15% of a book's total). Please limit requests to five per day.

Food and Drink

Food only on Q level. No food is allowed in the library. Covered drinks are allowed in the library with the exception of posted areas.

Gifts

Review of Gift Materials

Potential donors should understand that any materials that are donated become the property of the Library. The library retains the right to add to the collections or to dispose of materials as it judges appropriate. The Library is not obligated to notify the donor about these individual decisions, especially in the case of an unsolicited gift, nor is it obligated to return materials to the donor. As a matter of policy, the library does not accept titles inappropriate to an academic collection, fragmentary runs of journals, or books that are underlined, mutilated, or otherwise in poor condition, or titles excessively duplicating existing library holdings.

Acknowledgements & Appraisals

Gifts are acknowledged by the library as proof of donation for Internal Revenue Service purposes. However, the Libraries do not acknowledge unsolicited gifts. In keeping with IRS rulings, the library cannot provide the donor with a valuation of the collection received. However, the library can advise on securing an independent appraisal to be made at the donor's expense.

Antiquarian Booksellers' Association of America has an extensive directory of members.

Information from Rare Books and Manuscripts Section of Association of Research and College Libraries on Your Old Books

Group Studies

Group studies can be reserved online by anyone with a JHED up to a day in advance for a maximum of four hours.

Group studies are located:

  • A level: 3 rooms in the Government Publications/Maps/Law Library.
  • B level: 6 rooms with seating for 6 people in each.
  • C level: 9 rooms with seating for 6 people in each. (Large group study room on C level is handicapped accessible.)
  • D level: 2 rooms with seating for 6 people in each and the Eisenberg Seminar Room*

* The Eisenberg Room is a classroom for Near Eastern Studies. There is a monthly schedule displayed on the door of the room. If it is free, other students may use it, but Near Eastern Studies students may come in at any time to use the reference collection or ask them to leave. Only the Near Eastern Studies Department can reserve it.

Interlibrary Loan

Interlibrary Loan (ILL) provides Eisenhower Library patrons access to materials not owned by the Eisenhower Library or the Libraries Service Center. ILL will contact other libraries to borrow books or have articles delivered to you. In some cases you may be able to borrow audiovisual material, microforms, and dissertations although other libraries often will not circulate these items.

Generally, it takes about 2-4 weeks from the time a request is submitted to receipt of material by the requestor. This can vary, however, depending on the type of material requested, where it is located, which (if any) libraries own it, and the number of requests currently in process at ILS. Consequently, it is always wise to plan ahead by submitting ILS requests well in advance of deadlines.

All current faculty, students, and staff with a JHU library card are eligible for free, unlimited use of Interlibrary Loan. Materials can be obtained from other JHU libraries and from libraries outside the JHU system.

Some Eisenhower Library affiliates have limited ILL privileges that are restricted to items held at other JHU libraries only:

  • Alumni who have paid the $200 annual (or $100 semi-annual) library fee
  • Spouses, same-sex partners, and dependents of current JHU faculty staff, and students

Loan Periods

Books obtained through ILS generally have loan periods between two weeks and six weeks. Loan periods are entirely at the discretion of the lending institutions, not the Eisenhower Library, so always check the due dates of individual books by looking at the attached slips. When returning books, please make sure the slip is still attached.

A single renewal may sometimes be obtained. The standard renewal period is two weeks from the original due date. Requests to renew books can be placed online.

Internet Acceptable Use

The JHU Libraries are committed to the freedom of inquiry and open access to ideas and information, the foundation of any academic enterprise. The Sheridan Libraries endorse the Association for College and Research Libraries’ Intellectual Freedom Principles for Academic Libraries, which reads in part:

“Open and unfiltered access to the Internet should be conveniently available to the academic community in a university library. Content filtering devices and content-based restrictions are a contradiction of the academic library mission to further research and learning through exposure to the broadest possible range of ideas and information. Such restrictions are a fundamental violation of intellectual freedom in academic libraries.”

Although the Libraries do not monitor or censor the information choices of JHU affiliated library users, the open display of some materials may create an intimidating, hostile or offensive environment for some library users. Internet users in should be aware of and respect others’ desires not to be inadvertently exposed to images they find offensive.

The Sheridan Libraries are committed to maintaining an environment which is free from all forms of harassment. The University Anti-Harassment Policy includes in its definition of sexual harassment “unwelcome sexual advances; demands/threats for sexual favors or actions; and posting, distributing, or displaying sexual pictures or objects…”.

Library security will respond to complaints concerning the viewing of offensive material by other users if the person complaining feels that exposure to such content creates a hostile environment that impedes his or her educational activities.

Libraries Service Center

The Libraries Service Center (LSC) is the JHU Libraries' off-campus shelving facility. It currently houses over a half-million books and over a half-million pieces of audiovisual material in a climate-controlled environment. More than 40,000 low-use items are sent to The Libraries Service Center each year. This allows the libraries to accommodate new materials without losing open space and study areas.

Requesting Materials

Materials at the LSC may be requested via:

When requesting please include:

  • Title, author, call number, and volume number
  • Your name and JHED ID

Delivery

Requested items arrive at the Eisenhower Library at 1:00 pm and 5:00 pm Monday through Friday, and 5:00 pm Saturday and Sunday. Requests made before 1:00 pm are filled the same day, those made after 1:00 pm are filled the following day. Books and articles are also delivered to any specified JHU circulation desk. Film and fiche are delivered only to the Eisenhower Library's AV center. Special Collections material is delivered only to Eisenhower Special Collections.

Off-Campus Access

As many of the Web-based databases, electronic books and electronic journals provided by the Sheridan Libraries are limited to computers on the JHU campus network, JHU affiliates need to use one of the two options listed below (the proxy service or VPN) for off-campus access to materials licensed by the Sheridan Libraries. Remote access to Sheridan Libraries materials is limited to current Johns Hopkins University affiliates.

Proxy Service

Proxy service requires no configuration on the user's part. When you click on a link to an online library resource, the proxy checks whether your computer is on campus or off. If you are working on campus you won't notice anything. If you are off-campus you will first be sent to the JHED login screen. Enter your JHED username and password to be passed through to the resource you wanted.

JHConnect

JHConnect is a Virtual Private Network (VPN) administered by IT@JH. It is primarily used to access networked resources on campus, such as shared drives or remote desktop connections, which are normally restricted by campus firewalls. As such, it is not being specifically maintained to allow the use of library resources remotely. The Sheridan Libraries recommend that JHU affiliates access library resources via the proxy service.

To use JHConnect, log into myJH and select 'JHConnect' from the side menu. Technical assistance with JHConnect is available from the Hopkins computer support staff. Contact them at help@jhu.edu or 410-516-HELP (4357).

Photocopying

Photocopy machines are located on the Main through D levels. Black and white copies are $0.06 per page; color copies on the A level machine are $0.50 per page (J-Card or Copy/Printing Card only).

There is an initial charge of $1.00 for a copy/printing card.

Printing

Printing is available from all public workstations and personal laptops at $0.06 per page; color printouts on the A level machine cost $0.50 per page (J-Card or Copy/Printing Card only). Networked printers are located on the Main Level (five printers), A level (one color printer), B level (one printer), C level (two printers), and D level (two printers).

Public Workstations

We provide a mix of open workstations and workstations that require a JHED login, all of which have access to resources licensed for use at Hopkins. Seated workstations require a JHED login. Standing workstations are available for all library users.

Affiliate logins are provided at the library's discretion. Requests for affiliate logins may be made at the Circulation Desk from 8am - 8pm. They are issued readily for those in the below categories:

  • ADA compliance
  • JHU affiliated programs (CTY, Space Telescope, Carnegie, etc.)
  • Possession of a MSEL borrowing card

Scanning

The library has free high-quality scanning capability via several of our printer/copier machines on M and A Levels, as well as the Brody Learning Commons. All scanning is full-color and is saved by default at a TIFF/PDF format – this can be changed to other formats in Options. Scans can be saved to a USB drive or emailed. You must have either a J-Card or a copy/print card, which can be purchased either at the Circulation Desk or via the machine in the M-level copy room, to activate scanning.

Services for Persons with Disabilities

The Eisenhower Library provides a variety of services for patrons with disabilities. For assistance, please contact the Support Services Office on A level at 410-516-8338.

Accessible Entrances

Ramped sidewalks and automatic doors are located at both the Q level and Charles Street entrances. An elevator for library users with disabilities is located in the alcove just North of the Charles Street entrance. The elevator has stops at the Main level and Q level.

Rest Rooms, Telephones, J-Card Value Transfer Station, Water Fountains

These accessible services are located throughout the building as indicated below:

  • Restrooms - Q, M, A, and C Levels
  • Campus Only Phones - M and C Levels
  • J-Card PHIL Machine - C level
  • Water Fountains - Q, M, A, and C Levels
  • Study Desks are on either side of the glass enclosure on M level
  • Public workstations - next to the Information Desk (M03) and in the Electronic Resource Center

Services and Special Equipment

The Eisenhower Library staff is pleased to provide additional services for the research and information needs of patrons with disabilities. Whenever possible, please provide advance notice to staff to help insure that specific needs are met. The following services are available:

  • Retrieving Materials - Onsite requests for stacks materials may be made at the Circulation Desk or the Information Desk on M level.
  • Document Delivery - Arrangements can be made with the Eisenhower Express Coordinator (410-516-8358) to have materials retrieved from the library. Books and articles will be delivered to Homewood offices or sent electronically to personal computers or fax machines. E-mail the Express Coordinator to request service.
  • Viewing/Listening Station - An accessible-height viewing/listening workstation is located in the Audiovisual Center on A level.
  • All areas of AV (A level) have lights adjustable with dimmers.
  • Two scanners for converting a written document into an electronic file are available in Government Publications/Maps/Law Library, A level.
  • Circulation and Information desks have wheelchair height areas.
  • Over 3900 AV items are close captioned or have English subtitles.
  • ZoomText 9 is installed on most public PCs in the library. ZoomText is both a magnifier and a screen reader (screen reader requires headphones, which can be obtained in the Audiovisual Center on A level).
  • An OPAL portable handheld video magnifier is available for use in AV, on A level.
  • A ZoomText large-print keyboard is available on a PC with ZoomText software on M level (M03).
  • A Kensington Expert Mouse (trackball) is available for use in AV, A level.
  • A wheelchair accessible group study with an adjustable height study desk is on C level next to the copy room.
  • Lockers are available for patrons with special needs. Please make inquiries at the Support Services Office, north end of A level Monday - Friday, 8am - 3pm.

Emergency Services

Fire alarms throughout the building also flash for patrons who are hard of hearing. Patrons using wheelchairs are asked to let guards know when they are in the building so that they may be assisted during an emergency evacuation. Campus phones may be used to contact the Guard's Desk (x6-4814) for assistance during an emergency evacuation.

Student Events

Need a space to promote your groups, sell tickets for your next event, or promote any type of future student activity? Try our Q level space, which is 8' x 13' (large enough for an 8 foot table and a couple of chairs) on the north end of Q level, next to the Keyser Quad entrance doors.

Requests to use the Q level space

Requests to use the Quad Level for student events must be made in writing (e-mail is fine) to Kate Dowling in the Support Services Office at least five business days in advance of the date of the event.

Requests must specify:

  • the name of the student group responsible for the event
  • the date and hours of the event
  • the nature of the event

Permission to use the Q level space for an event is given on a first come, first served basis. Only one event may run at a time.

Conditions for use of the Q Level space for events

  • Requestor is responsible for providing any furniture needed for the event and for removing same within 24 hours after the event.
  • Events may not obstruct entrance to and egress from the library, nor to any interior areas patrons and staff need to access.
  • No signage related to any event may be posted on or in the library, except on the tables the requestor provides and on designated bulletin boards.
  • If requestor is providing food or drink, drinks must be in containers with lids and food should not be pre-packaged.
  • Requestor must display on the event table a sign the library has prepared, which states: Food Is Permitted ONLY On The Q Level. Requestor should pick up the sign at the Security Desk on the Main Level. Requestor must return the sign to the Security Desk after the event. Persons working the event should remind students food must be eaten on the Q level
  • Requestor is responsible for leaving the premises after the event in the same condition as it was before the event.
  • Requestor is responsible for the behavior of people working on the event. Excessive noise and behavior disruptive to patrons will not be tolerated and could result in shutting down the event.





The Sheridan Libraries
Johns Hopkins University
3400 North Charles Street, Baltimore, MD 21218
(410) 516-8335

A Federal Depository Library since 1882