Library Services Manager  (Head of Research Services)  30240

The Sheridan Libraries of Johns Hopkins University are seeking applications from client-focused, future-oriented library leaders engaged by the opportunity to develop innovative reference and research services to extend the reach of a highly successful liaison program in a resource rich environment. The Head of Research Services leads a team of 12 professional librarians who serve as liaisons to the academic departments, build appropriate collections, and provide reference and instructional services for their assigned client groups.

Job Responsibilities

• Lead the development and delivery of a range of traditional and innovative reference and research services that facilitate the work of students and faculty associated with academic programs based on the Homewood Campus.
• Manage the department, including overseeing departmental planning, allocating resources, developing policies and procedures, hiring, training, mentoring, supervising, and evaluating staff.
• Collaborate with the Head of Collection Management to provide leadership in the direction, balance, and emphasis of the Sheridan Libraries general collections program.
• Collaborate with library-wide teams and other university groups to coordinate services, initiate projects and implement programs to assure the seamless provision of services to support the academic programs.

The Head of Research Services participates in a leadership team of seven program managers reporting to the Associate Director for Library Services and Collections and also serves on the Sheridan Libraries Management Team.

Qualifications:

MLS from an ALA-accredited library school with at least five years of progressively responsible experience in an academic or research library; extensive knowledge of library information systems and services, including current theory, practice and issues related to research and reference services; demonstrated commitment to customer service; successful supervisory experience, including demonstrated ability to mentor staff, resolve conflict and manage change; evidence of strong interpersonal, communication, organizational and analytical skills; demonstrated experience working collaboratively with a wide variety of groups and individuals.

Preferred Qualifications:

Graduate degree in a subject discipline; experience developing innovative, customer-focused reference and research services.

Salary and Benefits:

The Libraries offer competitive salaries and excellent benefits including 22 vacation days, 12 days sick leave, TIAA-CREF (University contributes 12%), 100% tuition remission for credit and non-credit professional development courses, a tuition grant assistance plan for dependent children,  several medical plans offering comprehensive coverage for a wide range of services ranging from preventive care to hospitalization and including prescription drug coverage,  several dental plans, leave time under the Family and Medical Leave Act, etc. The same benefits and privileges are extended to same-sex domestic partners. For further information, visit http://hrnt.jhu.edu/benefits/index.cfm
Hopkins librarians have Senior Staff status (non-tenured).

Salary Range:  $56,000 - $72,000

The Libraries:

The Sheridan Libraries, which are a member of the Association of Research Libraries, encompass the Milton S. Eisenhower Library and its collections at the John Work Garrett Library, the George Peabody Library, the Albert D. Hutzler Undergraduate Reading Room, and the DC Centers.  A key partner in the academic enterprise, the library is a leader in the innovative application of information technology and has implemented notable diversity and organizational development programs.

The Milton S. Eisenhower Library is the university’s principal research library and the largest in the Hopkins library network, which includes specialized facilities and collections in medicine, public health, international affairs, and music. The primary constituency of the Sheridan Libraries is the faculty and students of the Krieger School of Arts and Sciences, the Whiting School of Engineering, the Carey School of Business, and the School of Education. With over 2.8 million books and more than 36,000 print and electronic journal subscriptions, the library employs the latest information technology to offer users access anytime and anywhere to resources ranging from ancient texts to the latest scientific reports.

Included in the Libraries’ special collections are rare books, manuscripts, digital collections, and archival materials. The Electronic Resource Center serves as a teaching space where librarians guide students and faculty in the effective use of information resources in all formats. The Sheridan Libraries' Digital Programs engage librarians, information technology specialists, and faculty in the use of emerging technologies to enrich access to print and digital collections, advance innovative teaching strategies and integrate library resources in classroom and Web-based courses, and to provide customer-focused services that support teaching and research.   Through partnerships with faculty, other libraries, academic institutions, and corporations, the Libraries promote initiatives that serve as national models in information technology and library services.

The Sheridan Libraries are strongly committed to diversity. A strategic goal of the Libraries is to ‘work toward achieving diversity when recruiting new and promoting existing staff.’ The Libraries prize initiative, creativity, professionalism, and teamwork. For more information about the library visit http://library.jhu.edu

The University:
Founded in 1876, Johns Hopkins University is America's first research university. Daniel Coit Gilman, the university’s first president, believed that the highest quality education must be carried out in a research environment and that the best training, whether graduate or undergraduate, takes place under the supervision of an active researcher. This belief has become the distinguishing feature of the university’s academic programs. The result is a low student-faculty ratio, highly flexible academic requirements, courses that focus on some well-defined objective in-depth rather than broad introductory surveys, and a relaxed distinction between graduates and undergraduates. Approximately 90% of students go on to graduate school. There is a significant number of students enrolled in part-time programs in all the Homewood schools and are distance learners.

Hopkins has about 19,000 full and part-time students and is a world leader in research and education in medicine, public health, the arts, sciences, and engineering and ranks first among US universities in receipt of federal research and development funds. The Homewood campus is located in north Baltimore on 140 acres of stately Georgian architecture in a park-like setting. For more information about the university visit http://www.jhu.edu/ 

Baltimore and Environs:
The Homewood campus of Johns Hopkins University is located in Baltimore which has been called a city of neighborhoods, a fact which gives Baltimore a small city feel (pop. approx. 651,000) while providing all the amenities of a major urban center which includes a symphony, theatres, opera, dance, several museums, a renowned aquarium, a film festival, an active artist community, and fine dining.

Baltimore is famous for steamed crabs, the Johns Hopkins Hospital, John Waters, Barry Levinson, Jada Pinkett Smith, Parker Posey, Kimmy Meissner, Thurgood Marshall, the Baltimore Ravens (football), the Baltimore Orioles (baseball), the setting of the TV series Homicide, and films such as Sleepless in Seattle, Diner, Serial Mom, to name a few.

Hopkins is located in Charles Village, a largely residential neighborhood of traditional row houses and a village center with restaurants and shops. Go to http://www.baltimore.org/  to learn more about Baltimore.

Maryland is a border state and exhibits characteristics of both the Northern and Southern regions of the United States. Except for the Baltimore/Washington corridor, Maryland is not heavily populated and is dotted with rolling hills, farmland, and lovely vistas. The Baltimore area has hot, humid summers and mild to cool winters.

Maryland's economy is diverse, but it has become known for its leadership in the biotechnical area due to the influence of various institutions and agencies located throughout the state including Johns Hopkins University, the Howard Hughes Medical Institute, the University of Maryland, the Food and Drug Administration, the National Institutes of Health etc.

Major east coast cities are a short distance away and easily accessible by car or public transportation. Washington, DC (37 miles), Philadelphia (96 miles), New York City (196 miles).

Application Process and Schedule:
To apply for this position online submission is required through the Johns Hopkins University Employment Website Please fill out and submit:

• The JHU application form
• A letter detailing how your education, background and experience relate to the required and preferred qualifications
• A current resume
• Three professional references (supervisors) and their contact information

Review of applications will begin immediately and will continue until the position is filled. The Search Committee may invite candidates to participate in a pre-interview telephone screening.

Note: The successful candidate(s) for this position will be subject to a pre-employment background check.